Last Revised: May 18, 2017
1 Eligibility Requirements
2 Information We Collect
Upon registration with the Services, a user profile is developed to further customize the user’s experience. We collect certain personally identifiable information (collectively, “Personal Information”) you actively enter onto our online forms during registration or while using the Services.
2.1 Information We Collect From You
When you register on, or otherwise use the Services, we may collect information you provide including:
· Date of Birth
· Phone Number
· Address and Zip Code
· Telephone, fax and mobile numbers
2.2 Information We Collect from Your Health Care Providers
We may collect medical records from your past, current, and future health care providers. This may include information about your diagnosis, previous treatments, general health, test results and reports, social histories, any family history of illness.
2.3 Cookies and Other Technology
We may also use web beacons to access our cookies. A web beacon is an electronic file on a Web page that allows us to count users who have visited that page and to recognize users by accessing our cookies. Further, a web beacon can be used in HTML-formatted email to determine responses to our communications and measure their effectiveness. You can avoid web beacons by turning off HTML display and displaying only the text portion of your email.
DigitalOptometrics does not track users across third party websites, and therefore does not use or respond to “do not track” signals in your web browser. However, some Third Party Websites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, certain website browsers allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.
3 How We Use Your Information
3.1 To Provide the Services
We use the information that we collect from you to provide you with the Services, support and enhance your use of the Services, allow you to evaluate your eligibility for such products or services, to monitor which features of the Services are used most and to allow us to determine which features we need to focus on improving. If you choose to provide us with Personal Information, you consent to the transfer and storage of that information on our servers located in the United States.
When you register online on the Service, you may be given the option of receiving periodic informational/promotional mail or e-mail from DigitalOptometrics. You choose whether or not to receive correspondence when you provide this information. If you wish to opt-out of receiving such correspondence, please contact us at email@example.com.
We use non-Personal Information collected from users of the Services in the aggregate, so that we can improve the Services and for business and administrative purposes.
3.2 Diagnose Website Problems
DigitalOptometrics uses your Internet Protocol (IP) address to help diagnose problems with our computer server, and to administer the Website. Your IP address is also used to gather broad demographic data. It is not stored or linked to your personal profile information, such as name or contact information.
3.3 Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
3.4 Customer Service
4 Our Disclosure of Your Information
4.1 Aggregated Data
DigitalOptometrics may share aggregated usage and log data collected from users of the Services with third parties for certain analytical purposes, but such aggregated data will not include any Personal Information.
4.2 Third Party Service Providers
4.3 Law Enforcement
DigitalOptometrics cooperates with government and law enforcement officials, agencies and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials, agencies or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal processes (including but not limited to subpoenas), to protect the property and rights of DigitalOptometrics or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical or legally actionable activity.
4.4 Business Transfers
5 Accessing and Updating Your Personal Information and Preferences
If your Personal Information changes, or if you no longer desire our Services, or if you wish to update your preferences to receive email or other communications from us, you may correct, delete inaccuracies, or amend your Personal Information and preferences by making the change on our user information page or by contacting us at firstname.lastname@example.org. We will use commercially reasonable efforts to respond to your access request within 30 days.
6 Retention of Personal Information
It is our policy to protect your Personal Information against unauthorized access or release. However, we cannot guarantee the security of our database, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet, and any information you transmit to DigitalOptometrics you do at your own risk. We recommend that you use unique numbers, letters and special characters in your password and not disclose your password to anyone. If you do share your password or Personal Information with others, you are responsible for all actions taken in the name of your account. If your password has been compromised for any reason, you should immediately notify DigitalOptometrics at email@example.com and change your password.
In addition, we have procedures that limit DigitalOptometrics’ employees and contractors’ access to Personal Information. Only those employees and contractors with a business reason to know have access to such information. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures, mandatory training programs, and internal policies on data privacy and corporate integrity. We take appropriate disciplinary measures to enforce employee privacy responsibilities.
8 Individual California Residents
California residents may choose to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes or choose to opt out of such disclosure. Our policy is not to disclose personal information collected online to a third party for directing marketing without your approval. To make a request or to opt out at any time, please contact us at firstname.lastname@example.org. It is important to note that this opt-out does not prohibit disclosures made for non-marketing purposes.
9 Third Party Links
We may provide links to Third Party Websites, such as credit bureaus, service providers or merchants. If you follow links to sites not affiliated or controlled by DigitalOptometrics, you should review their privacy and security policies and other terms and conditions. DigitalOptometrics does not guarantee and is not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of their information.
11 Users Outside the United States
12 Contact us